New online forms for notifications of lost, stolen or forged prescriptions and lost or stolen medicines

Notifications to Pharmaceutical Services for lost, stolen or forged prescriptions and lost or stolen Schedule 8 or Schedule 4 Appendix D medicines can now be made using online forms. To access the online forms see Lost, stolen or forged prescriptions and Notifying the loss or theft of medicines

Loss or theft of drugs 

Lost, stolen or forged prescriptions 

Please note that notification for lost or stolen Schedule 8 (S8) and Schedule 4 Appendix D (S4D) medicines is mandatory under the NSW Poisons and Therapeutic Goods legislation. Health practitioners are also required to report lost, stolen or forged prescription stationery or prescriptions to help reduce the trafficking of drugs of abuse and protects public health and interest.

The Pharmaceutical Services Unit (PSU) has introduced a new online enquiry form

After reviewing how people reach us and in an effort to streamline communication and enhance user experience, Pharmaceutical Services has transitioned from the telephone-based Duty Pharmaceutical Officer (DPO) service to a new online enquiry form. This initiative aims to simplify the process for reaching out and improve efficiency and consistency of responses. Responses will be provided within 5 business days.

Our commitment is to make PSU accessible and facilitate easier access to the information you need. We are also reviewing our website to better serve you. We encourage you to browse our Information directory and use the online enquiry form for all future enquiries and feedback. 

We publish news and notices at https://www.health.nsw.gov.au/pharmaceutical/Pages/news-and-notices.aspx).